{"id":3627,"date":"2025-05-16T18:05:12","date_gmt":"2025-05-16T15:05:12","guid":{"rendered":"https:\/\/cloudvps.by\/community\/docs\/glossarij\/terminy\/service-level-agreement\/"},"modified":"2025-05-16T18:07:20","modified_gmt":"2025-05-16T15:07:20","slug":"service-level-agreement","status":"publish","type":"docs","link":"https:\/\/cloudvps.by\/community\/docs\/glossarij\/terminy\/service-level-agreement\/","title":{"rendered":"SLA (Service Level Agreement)"},"content":{"rendered":"\n<p>SLA \u2014 \u044d\u0442\u043e <strong>\u0441\u043e\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435<\/strong> \u043e\u0431 \u0443\u0440\u043e\u0432\u043d\u0435 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043c\u0435\u0436\u0434\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043c \u0438 \u043f\u0440\u043e\u0432\u0430\u0439\u0434\u0435\u0440\u043e\u043c IT-\u0443\u0441\u043b\u0443\u0433. <\/p>\n\n\n\n<p>\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 SLA \u043f\u0440\u043e\u0441\u0442\u044b\u043c\u0438 \u0441\u043b\u043e\u0432\u0430\u043c\u0438? \u042d\u0442\u043e <strong>\u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442<\/strong>, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u043c \u043f\u0440\u043e\u043f\u0438\u0441\u0430\u043d\u043e, <strong>\u043a\u0430\u043a\u0438\u0435<\/strong> \u0438\u043c\u0435\u043d\u043d\u043e <strong>\u0443\u0441\u043b\u0443\u0433\u0438<\/strong> \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0442\u0441\u044f, \u0432 \u043a\u0430\u043a\u0438\u0435 <strong>\u0441\u0440\u043e\u043a\u0438<\/strong>, \u0438 \u0447\u0442\u043e \u0431\u0443\u0434\u0435\u0442, \u0435\u0441\u043b\u0438 <strong>\u0443\u0441\u043b\u043e\u0432\u0438\u044f<\/strong> \u043d\u0435 \u0432\u044b\u043f\u043e\u043b\u043d\u044f\u044e\u0442\u0441\u044f. <\/p>\n\n\n\n<p>\u0420\u0430\u0441\u0448\u0438\u0444\u0440\u043e\u0432\u043a\u0430 SLA \u2014 Service Level Agreement &#8211; <strong>\u0441\u043e\u0433\u043b\u0430\u0448\u0435\u043d\u0438\u0435 \u043e\u0431 \u0443\u0440\u043e\u0432\u043d\u0435 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f<\/strong>. \u0422\u0430\u043a\u043e\u0439 \u0434\u043e\u0433\u043e\u0432\u043e\u0440 \u043e\u0441\u043e\u0431\u0435\u043d\u043d\u043e \u0432\u0430\u0436\u0435\u043d \u043f\u0440\u0438 \u0430\u0440\u0435\u043d\u0434\u0435 \u0441\u0435\u0440\u0432\u0435\u0440\u043e\u0432, \u043e\u0431\u043b\u0430\u0447\u043d\u043e\u0433\u043e \u0445\u043e\u0441\u0442\u0438\u043d\u0433\u0430 \u0438\u043b\u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438. <\/p>\n\n\n\n<p>SLA \u043c\u043e\u0436\u0435\u0442 \u0432\u043a\u043b\u044e\u0447\u0430\u0442\u044c \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u0438 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, <strong>99,9% \u0430\u043f\u0442\u0430\u0439\u043c\u0430<\/strong>), \u0432\u0440\u0435\u043c\u044f \u0440\u0435\u0430\u043a\u0446\u0438\u0438 \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b, \u0432\u0440\u0435\u043c\u044f \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u0438 \u0443\u0441\u043b\u043e\u0432\u0438\u044f \u043a\u043e\u043c\u043f\u0435\u043d\u0441\u0430\u0446\u0438\u0438. \u0414\u043b\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 SLA \u2014 \u044d\u0442\u043e <strong>\u0433\u0430\u0440\u0430\u043d\u0442\u0438\u044f<\/strong> <strong>\u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430<\/strong>, \u0430 \u0434\u043b\u044f \u043f\u0440\u043e\u0432\u0430\u0439\u0434\u0435\u0440\u043e\u0432 \u2014 \u0441\u043f\u043e\u0441\u043e\u0431 \u0444\u043e\u0440\u043c\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u0441\u0442\u0432\u0430. \u0412 IT \u044d\u0442\u043e \u043e\u0434\u0438\u043d \u0438\u0437 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432 \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f. <\/p>\n\n\n\n<p>\u0421\u043e\u0431\u043b\u044e\u0434\u0435\u043d\u0438\u0435 SLA \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442, <strong>\u043d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a \u043d\u0430\u0434\u0451\u0436\u0435\u043d<\/strong> \u0438 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0430.<br><\/p>\n","protected":false},"featured_media":0,"parent":2927,"menu_order":85,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-3627","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/3627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/comments?post=3627"}],"version-history":[{"count":1,"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/3627\/revisions"}],"predecessor-version":[{"id":3629,"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/3627\/revisions\/3629"}],"up":[{"embeddable":true,"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/2927"}],"next":[{"title":"File Storage (\u0424\u0430\u0439\u043b\u043e\u0432\u043e\u0435 \u0445\u0440\u0430\u043d\u0438\u043b\u0438\u0449\u0435)","link":"https:\/\/cloudvps.by\/community\/docs\/glossarij\/terminy\/file-storage\/","href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/3657"}],"prev":[{"title":"Virtual Private Cloud (VPC) \u2014 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u043e\u0435 \u043f\u0440\u0438\u0432\u0430\u0442\u043d\u043e\u0435 \u043e\u0431\u043b\u0430\u043a\u043e","link":"https:\/\/cloudvps.by\/community\/docs\/glossarij\/terminy\/virtual-private-cloud\/","href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/docs\/3624"}],"wp:attachment":[{"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/media?parent=3627"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/cloudvps.by\/community\/wp-json\/wp\/v2\/doc_tag?post=3627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}